Privacy policy
This Privacy Policy describes how Limifo (the "Site", "we", "us", or "our"), operated by LIMIFO LLC, collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from limifo.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use the information we collect to communicate with you, provide the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we mean information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, and security questions.
- Shopping information including the items you view, put in your cart, or add to your wishlist.
- Customer support information including the information you choose to include in communications with us.
Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (such as bank account or credit/debit card details and billing address) to process your payment and fulfill your orders.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties or for their policies or practices.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to process your payments, fulfill your orders, send notifications related to your account and transactions, manage your account, arrange shipping, facilitate returns and exchanges, and enable you to post reviews.
- Marketing and Advertising. We use your personal information to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services.
- Security and Fraud Prevention. We use your personal information to detect, investigate, and act on possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your credentials safe. If you believe your account has been compromised, please contact us immediately.
- Communicating with You. We use your personal information to provide customer support and to maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site to power and improve our Site and Services (including to remember your actions and preferences), to run analytics, and to better understand user interaction with the Services. We may also permit third parties and service providers to use Cookies to tailor the products, services, and advertising on our Site and other websites. Most browsers accept Cookies by default, but you can set your browser to remove or reject Cookies. Please note that removing or blocking Cookies can affect your experience and may cause some features of the Services to work incorrectly or become unavailable.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. Our partners use your information in accordance with their own privacy notices.
- When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through social media widgets or login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy; to comply with legal obligations; to enforce any applicable terms of service; and to protect or defend the Services, our rights, and the rights of our users or others.
We have, in the past 12 months, disclosed the following categories of personal information for the purposes set out above:
| Category | Categories of Recipients |
|---|---|
| Identifiers, such as basic contact details and certain order and account information | Vendors and third parties who perform services on our behalf (internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers); business and marketing partners; and affiliates |
| Commercial information, such as order information, shopping information, and customer support information | Vendors and third parties who perform services on our behalf; business and marketing partners; and affiliates |
| Internet or other similar network activity, such as Usage Data | Vendors and third parties who perform services on our behalf; business and marketing partners; and affiliates |
We do not sell your personal information, and we do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
User-Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit content to any public area of the Services, that content will be public and accessible by anyone. We do not control who will have access to the information you choose to make available and cannot ensure that parties who access it will respect your privacy or keep it secure. We are not responsible for the privacy, security, or accuracy of any information you make publicly available.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Our inclusion of any links does not imply endorsement.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) the personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.
- Right to Access / Know. You may request access to the personal information we hold about you, including how we use and share it.
- Right to Delete. You may request that we delete personal information we maintain about you.
- Right to Correct. You may request that we correct inaccurate personal information we maintain about you.
- Right to Portability. You may request a copy of the personal information we hold about you and ask that we transfer it to a third party, in certain circumstances.
- Restriction of Processing. You may ask us to stop or restrict our processing of your personal information.
- Withdrawal of Consent. Where we rely on consent, you may withdraw it at any time.
- Right to Appeal. You may appeal our decision if we decline your request by replying to our response.
- Managing Communication Preferences. You may opt out of marketing emails at any time using the unsubscribe link. If you opt out, we may still send non-promotional messages about your account or orders.
To exercise any of these rights, contact us at contact@limifo.com. We may need to verify your identity before responding. You may designate an authorized agent to make requests on your behalf, provided they show proof of authorization. We will not discriminate against you for exercising any of these rights.
Complaints
If you have complaints about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision or to lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside the country you live in, including the United States. Your personal information may also be processed by staff and third-party service providers and partners in these countries. If we transfer your personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses (or the UK equivalent), unless the transfer is to a country recognized as providing an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at contact@limifo.com or write to us at LIMIFO LLC, 30 N Gould St, Sheridan, WY 82801, United States.